Frequently Asked Questions (FAQ)
1. How old do I have to be to book the venue?
The primary booking client must be at least 21 years old and must remain on-site for the duration of the event. Valid government-issued ID may be required at booking and/or on the event date.
2. Can I host an event for minors?
Yes, but events primarily attended by guests under 18 must be disclosed at the time of booking and are subject to venue approval.
For underage events:
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A minimum of ten 4 adult chaperones (age 21+) is required at all times.
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Chaperones must be clearly identified and actively supervising.
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Alcohol is strictly prohibited.
Failure to comply may result in early termination of the event without refund and/or forfeiture of the security deposit.
3. What is required to secure my date?
A $200 incidental deposit is required to reserve your event date.
4. When are payments due?
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50% of the venue rental fee is due 30 days before the event.
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The remaining balance is due 14 days prior to the event.
5. Are payments refundable?
All payments are nonrefundable unless the reservation is canceled at least 30 days before the event.
6. Is the $200 incidental deposit refundable?
Yes. The deposit is refundable within 7 days after the event, provided:
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All policies are followed
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The venue is left clean
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All personal items are removed
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Checkout time is honored
Deductions may apply for damages, excessive cleaning, or overtime. If damages exceed the deposit amount, an invoice will be issued.
7. What are the check-in and check-out rules?
Your rental time begins and ends as outlined in your booking agreement.
All setup and cleanup must be completed within your rental window.
Early entry or late departure must be arranged in advance and may incur additional fees.
8. What is your alcohol policy?
If alcohol is served:
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A TABC-certified and insured bartender is required.
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No self-service alcohol stations are allowed.
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Proof of certification and insurance must be emailed at least 2 days before the event.
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Alcohol may only be served to guests 21+ with valid ID.
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No alcohol sales (cash bars, tickets, donations) without written approval.
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Alcohol service must end 30 minutes before event end time.
The host assumes full responsibility for all alcohol-related incidents. The venue reserves the right to suspend alcohol service or end the event if policies are violated.
9. What are my cleaning responsibilities?
With the Basic Venue Package, clients must:
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Remove all trash (including bathroom trash) and dispose of it in the dumpster
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Wipe spills on tables, chairs, and floors
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Leave the venue neat and uncluttered
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Stack chairs against the wall
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Fold tables and place them against the wall
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Remove all personal items and décor by checkout
Failure to comply may result in deposit deductions.
10. Do you offer cleaning services?
Yes. We offer a Cleaning Add-On that includes take-down of tables and chairs.
Trash removal remains the client’s responsibility.
Our Decoration Packages include both setup and take-down of tables and chairs, but trash removal is still required.
11. Do you provide a kitchen or cooking equipment?
No. We do not have a kitchen or cooking equipment.
All food must be brought ready to serve. Cooking on-site is prohibited.
12. Are there noise restrictions?
Yes. Please be considerate of neighbors:
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Keep doors closed.
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Minimize loud noise.
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No loitering, loud music, or gatherings in the parking lot or outside the venue.
13. Can I attach decorations to the walls?
No. Adhesives such as tape, glue, nails, push pins, or command strips are not permitted on walls or floors.
All decorations must be placed on free-standing structures. Signage and décor may not be attached to venue surfaces.
